MANAGING YOUR ACCOUNT

What's the latest I can make changes to my next order?
We've designed your account page to be really easy to use so you can stay on top of your coffee orders. We currently roast to order once a week on M...
Wed, 17 Aug, 2016 at 1:35 AM
How do I change my next order roasting date?
Our service has been designed to be very flexible to accommodate your changing coffee drinking habits. We understand your routine can chang...
Wed, 17 Aug, 2016 at 1:36 AM
How do I change my next coffee?
We pride ourselves in our ever-changing seasonal menu of coffees from all over the world. At times we run out of a particular bean, but we&...
Sun, 24 Jul, 2016 at 11:22 PM
How do I change my roasting frequency?
We understand your routine can change and your coffee consumption may vary. You can easily change your frequency setting by logging into your ...
Wed, 17 Aug, 2016 at 1:38 AM
What do I do if I've forgotten my password?
If you're logging in and you've forgotten your password, simply click the 'Lost Password' button and we'll email you a link to re...
Sun, 24 Jul, 2016 at 6:39 PM
How do I pause my account?
All you need to do is go to the "Account" tab in your Account Page and scroll to the bottom under "Account Actions" where you can Pause...
Mon, 14 May, 2018 at 6:19 PM
How do I cancel my subscription?
All you need to do is go to the "Account" tab in your Account Page and scroll to the bottom under "Account Actions" where you can Cance...
Mon, 14 May, 2018 at 6:21 PM
How do I change my grind setting?
If you've bought a new grinder or trying out a new brew method, we love to hear about it!  To change your grind setting, log into your account ...
Sun, 24 Jul, 2016 at 6:07 PM
How do I change my account or delivery details?
If you're personal details have changed after signing up with Perk, you should hop onto your account and update those details to ensure your orders d...
Sun, 24 Jul, 2016 at 6:16 PM