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FREQUENTLY ASKED QUESTIONS
HOW DOES PERK WORK?
How much does your coffee cost?
Why is Perk coffee more expensive than the supermarket?
Why a Perk Coffee subscription?
Can I cancel my subscription anytime?
Where does your coffee come from?
How do I choose a coffee I’ll like?
Why is your coffee roasted to order?
Where and how do you roast your coffee?
Which coffees do you recommend for each brew method?
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PAYMENT AND DELIVERY
How do I know that my payment information is safe?
Which delivery service do you use?
When will I receive my first delivery?
Do you ship internationally?
What should I do if I don’t receive my coffee?
MANAGING YOUR ACCOUNT
What's the latest I can make changes to my next order?
How do I change my next order roasting date?
How do I change my next coffee?
How do I change my roasting frequency?
What do I do if I've forgotten my password?
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